The Silver Connection accepts Visa, MasterCard, Discover and American Express credit cards. When ordering, you will required to submit your credit card number and expiration date.

Will my credit card information be safe?

The Silver Connection uses the latest secure socket layer (SSL) technology for Internet eCommerce security. This encrypts your credit card information from being viewed by outside parties.

How much is charged for shipping?

The Silver Connection offers three options for you to choose from to ship your order through the United States Postal Service - regular mail, priority and overnight. Additional details and costs can be viewed on our shipping policies page.

How long will it take to ship my order?

The delivery time will vary depending on the merchandise being in stock. If the ordered merchandise is in stock, it will be shipped immediately and will be delivered according to the mail delivery selected. If the merchandise is on back order, we normally receive the items within five working days and we will ship it as soon as it arrives at our office.

Does The Silver Connection ship internationally?

The Silver Connection will ship internationally. Certain restrictions apply. Please contact our customer service number at 877-745-2345 for quotes.

How can I return merchandise?

If, for some reason, you are dissatisfied with your merchandise, please contact us and advise that you would like to return the purchase or any part of the purchase. Upon reception of the returned merchandise, The Silver Connection will credit your account. Refer to our return policy for more information.

Do I have to pay sales tax?

The only time taxes are applicable is if merchandise is purchased in the state of California or Utah.

How do I contact The Silver Connection with questions?

Please feel free to contact us for any assistance you might need. Email The Silver Connection at support@silverconnection.com or call toll free at 877-745-2345 during normal business hours.

How do I find out about specials, sales and other information?

The Silver Connection often adds new inventory to the web site. In addition, we regularly offer seasonal specials and sales. You can be advised of this and other information by joining The Silver Connection mailing list and receiving our monthly newsletter.

How does your shopping cart system work?

Our shopping cart system uses the latest SSL Internet technology to provide the maximum protection for your online shopping transactions. When you click an item to add to your shopping cart, you will go to your personal invoice page. You will be able to edit the item quantity desired, delete the selected item, recalculate orders, return to shopping with the item(s) intact or go directly to checkout. When you are ready to checkout, the shopping cart will guide you through the remaining steps until your transaction is complete.

How does The Silver Connection guarantee my privacy?

Your privacy is ensured. The Silver Connection will in no way share any information with anyone. We will never compromise personal information sent to our site and we gladly stake our company reputation on that.